How Can We Help?

Search for answers or browse our knowledge base.

< All Topics

Send an Email From your General Office Email Account

Table of Contents

When Using DHS SecureMail Site

  1. Log into DTS SecureMail website (
  2. Click the “Gear” icon on the upper right hand corner of the screen and select “Options”

  3. Click “Settings”,  check “Always show From” box, and click arrow on upper left hand corner of the page to exit. 
  4. Left click to highlight your email address in the “From” field, press the “Delete” key on your keyboard to delete the address, enter your office general email account address, and click “Use this address”.

  5. To send a message as coming from your general office email account, click “New Email”, click the “From” field and select your general office email account.                 

When Using Outlook

  1.  Open Outlook, click the “New Email” button, click the “Options” tab, and click the “From” button
    (the “From” will appear above the “To” field).

  2. Click the “From” field, click “Other E-Mail Address“, enter your general office email address, and click “OK” (your email address will appear in the “From” field in your message).
  3. Click “Send” to send your message. When your recipient receives your message, it will show as coming from your general office email account. Note: if you would like to send additional new messages from your general office email account, simply click the “From” field and select your general office email account from the drop-down options.


Was this article helpful?
Please Share Your Feedback
How Can We Improve This Article?