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Newsletter September 2020

Table of Contents
  ISSUE TWO September, 2020  
In This Issue:
  A Message From The President
  TechTalk – Taking A Screenshot
  Meet Our Experts – Tim Sutton
  Solution Spotlight – SecureFax
  Health & Wellness – Melons: Summer’s Bounty
  Security & HIPAA – Compliance Tips
  Refer a Friend & Receive an Amazon Gift Certificate
  A Message from the President  
Thank you for taking the time to browse the second edition of our newsletter. We have a fresh set of tips and best practices for you again this month for your education and enjoyment!

Unfortunately, the yearly fires have returned to northern California which has once again, caused a lot of stress in our community. We have been through so much in the past several years but we will persevere and make it though this experience together. It’s amazing to me how resilient we humans can be in the face of hardship.

Just a reminder to take a look at OUR NEW WEBSITE. We’ve worked hard on it and would love to have you check it out!

Wishing everyone peace and tranquility during this challenging time.

John Newcomb, President
Digicom Healthcare Solutions
Tech Talk

Taking a Screenshot
  Health & Wellness

Melons: Summer’s Bounty
  In many cases, it’s much easier to take a screenshot to pictorially communicate something rather than verbally describe it. As the old adage goes, a picture is worth a thousand words. Screenshots are  especially useful for describing computer issues for vendors and when working with the DHS Help Desk as well! 

There are 3 easy ways to take a screenshot.

Whole Screen Capture
1. To capture your whole computer screen, simply press your keyboard “PrtScn” button on your keyboard.

2. To paste the image, select the email or document you would like to copy your capture to and press “Control” + “V”.

Active Windows Capture
1. To capture an active window on your computer desktop, first select a window you wish to capture, then simply press “Alt” + “PrtScn”.

2. To paste the image, select the email or document you would like to copy your capture to and press “Control” + “V”.

Capture a Portion of your Screen
1. To capture any given portion of your screen, press “Windows Key” + “Shift” + “S”. In Windows 10, this will open the “snipping bar” and make your screen go dark.

2. Click and drag to select the portion of the screen you would like to capture.

3. To paste the image, select the email or document you would like to copy your capture to and press “Control” + “V”.
By John Newcomb

My favorite food of all time is watermelon. I grew up in rural Wisconsin and to save money, we raised a large garden. We all got very excited while we observed the watermelons growing larger and larger as the hot summer days wore on. That excitement grew even greater when we saw Dad out in the field snapping melons with his finger, trying to determine if they were ripe. When we finally saw him pick one, we knew we were in for a treat!

With summer comes melons and with so many varieties available, there are many flavors to experience and enjoy. Melons are from the Cucurbitaceae family which includes cucumbers and squash. You can see the resemblance if you ever looked at a melon plant because the leaves look similar to squash plant leaves. Melons are not only refreshing but also a great source of nutrition. They are full of healthy carbohydrates, are rich in beta carotene, vitamin C, antioxidants, and many more nutrients. They are also juicy and soft, making them very easy to digest for most people.
Tips for Enjoying Melons:

1. Put ripe melons (muskmelons smell sweet when ripe) in the fridge for a refreshing treat on a hot day or after a workout.

2. Cut large slices of melon and sprinkle with fresh lime juice, fresh grated ginger, and fresh chopped mint. Delicious!

3. Juice watermelon with a vegetable juicer along with a few fresh mint leaves. Yum!
Meet Our Experts

Meet Tim Sutton, Client Support Engineer
  Security & HIPAA

10 Steps For Maintaining HIPAA Compliance
  Tim joined the DHS team in February of this year as a Client Support Engineer and works diligently to resolve and support your remote IT issues! We interviewed Tim and here are some of his responses:

What is your favorite aspect of your job?
I believe that providing support is more than just solving problems. It’s about treating our clients with kindness, patience and helping them get the most of technology while building personal relationships.

How long have you been working in IT?

I’ve been an IT professional for over a decade. Consulting in many different industries, I have committed myself to providing the best possible solutions and outcomes for my clients. With the international increase in cyber-threats, I have focused my educational pursuits on cybersecurity to compliment my customer service and systems administration skills.

Besides IT, what else do you enjoy?
I enjoy spending time with my wife and daughter, hiking and camping, live music, and trying new foods at local restaurants.
      By Tim Sutton

Working in healthcare, you are already familiar with HIPAA and various kinds of information that make up Protected Health Information. At DHS, we take care of the technological safeguards for the ePHI at your office in conjunction with your vendors. However, as employees, you share a lot of responsibility when it comes to the protection of your patients’ ePHI.

Here are some easy ways to maintain compliance through basic actions.

1. Don’t share any PHI with anyone other than the patient, unless you have patient approval.

2. Don’t needlessly access patient records.

3. Don’t store PHI on personal devices such as cell phones.

4. Keep portable devices such as tablets and digital cameras stored in secure locations.

5. Don’t share your usernames and passwords for PM Management software. The ability to accurately audit user activity is an important part of compliance.

6. Be mindful of who can see your screen. If a patient views an appointment screen with other patients’ names, that constitutes an accidental disclosure of PHI.

7. Lock your computer when you’re away. Even if you’re not sharing credentials, leaving a computer unlocked with PM management software logged in allows anyone to use that software.

8. Verify email addresses before sending out any emails to patients or other offices. Typos can lead to accidental ePHI disclosure.

9. Encrypt any e-mails being sent out that contain ePHI.

10. Be mindful of what you share online. Even a simple photo with any patient PHI in the background is a violation.

Solution Spotlight

DHS SecureFax is a HIPAA Compliant Fax Solution included with Premium Support Agreements
  Refer a Friend

Love our Service? Tell a
Friend & Earn $250!

  If you are enrolled in our “ProActive Care Premium” support plan, DHS SecureFax is available to you at no additional cost.

DHS SecureFax features:

-HIPAA compliant & paperless faxing.
– Send faxes directly from your desktop without the need to print first.
– Received faxes can be deleted or saved for future reference.
– A record is created for each sent fax.
– System features a handy address book.
– Email notifications are sent for each fax received.

Visit the DHS Client Resources page for SecureFax to learn more
    If you love our service, the biggest compliment you can pay us is to refer your friends or colleagues.

For anyone you refer to us that becomes a client, we will:
  • Give you an Amazon gift certificate for $250

  • Give your referral an Amazon gift certificate for $250
If you know of someone who could benefit from our services, please forward this newsletter to them along with a note about your experience working with us.

We appreciate all of your support!
  Digicom Healthcare Solutions
(800) 777-8089
[email protected]
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