Welcome to DTS Client Resources
To navigate this documentation, use the sidebar menu to the left. Once you find a desired article, simply click to open it. You can also use the “Search” box above to search all articles.
On This Site, you will Find:
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Support policies and procedures
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How-to guides on our technology solutions
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Security tips to keep your systems safe and compliant
- Computing tips and tricks
Support Hours of Operation:
Our help desk is open 7AM-7PM, 7 days a week. On-site support is available Monday-Friday 8AM-5PM. Emergency remote and on-site support are also available outside of these hours. Click here for Instant Remote SupportSupport Contacts:
| Department | Phone | Role | |
|---|---|---|---|
| Support | help@dtsit.com | 707-536-9173, Option 1 | Technical support |
| Solutions | solutions@dtsit.com | 707-536-9173, Option 2 | Project planning and product procurement |
| Sales | sales@dtsit.com | 707-536-9173, Option 3 | New client sales |
| Success | success@dtsit.com | 707-536-9173, Option 4 | Existing client account management |
| Marketing | marketing@dtsit.com | 707-536-9173, Option 5 | Digital marketing support |
| Accounting | accounting@dtsit.com | 707-536-9173, Option 6 | Accounting support |
DTS Cloud Service Links:
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- DTS SecureMail | Access your business email account from any computer or mobile device.
- DTS Email Security | Manage your email quarantine, change filter rules, and adjust quarantine settings.
- DTS SecureFax | Send and receive faxes from your computer desktop.
- DTS SecureShare | Securely send and receive large files.
- DTS SecureForms | Create and send electronic business forms.
- DTS Client Portal | View invoices, manage payment methods, and view service tickets, projects, and proposals.
