ProActive Care™ Pricing Calculator
Use this simple tool to estimate your monthly IT spend
Choose between a fully managed plan that gives you a dedicated outsourced IT department or a co-managed plan that augments your existing IT team.
Support plan details
Expert support at the lowest recurring rate |
Everything in Essentials, plus unlimited remote support and vendor management |
Everything in Advanced, plus unlimited onsite support and project management |
|
|---|---|---|---|
SECURE and PROTECT |
|
|
|
|
24/7/365 monitoring
|
|
|
|
|
Backup and disaster recovery
|
|
|
|
|
Secure remote access:
|
|
|
|
|
Cybersecurity protection:
|
|
|
|
|
Endpoint protection
|
|
|
|
|
Security patching:
|
|
|
|
|
Domain management:
|
|
|
|
|
Privileged access management
|
|
|
|
|
Multi-factor authentication (MFA)
|
|
|
|
|
Vulnerability management
|
|
|
|
|
Secure password management
|
|
|
|
|
Security awareness training
|
|
|
|
MAINTAIN |
|
|
|
|
Unlimited helpdesk support
|
Reduced rate |
|
|
|
Unlimited onsite and project support
|
Reduced rate |
Reduced rate |
|
|
Unlimited Network Operations Support:
|
|
|
|
|
Vendor management
|
Reduced rate |
|
|
|
Product procurement at cost
|
|
|
|
|
Technology planning and reporting
|
|
|
|
|
Documentation and asset management
|
|
|
|
CLOUD |
|
|
|
|
Microsoft 365 Apps:
|
Reduced rate |
Reduced rate |
|
|
Managed business-class email
|
|
|
|
|
Managed VoIP phone service
|
Reduced rate |
Reduced rate |
|
|
File sharing portal
|
|
|
|
|
Paperless faxing
|
Reduced rate |
Reduced rate |
|
Your ProActive Care™ 100% No-Risk Guarantee
If we don't meet your expectations during the first 90 days of your ProActive Care contract, you may cancel and receive a 100% support plan refund. Furthermore, if we fail to deliver on the services we have promised anytime thereafter, you can cancel your contract without financial penalty.
Maximize the ROI from your technology with support from DTS
Small and medium sized businesses often face constraints in terms of their IT budgets and expertise. This makes it a challenge to maintain robust IT infrastructure and systems. DTS support plans fill these gaps and give you confidence that your resources are contributing to the security and profitability of your business.
Are we a fit?
DTS is a great fit if:
- You have between 10-200 employees and you are motivated to reduce cybersecurity risks and increase productivity.
- You value preventive IT maintenance to avoid downtime.
- You want a partner to manage your vendors, software, and network.
- You require 100% network up-time, remote technical support, and fast responses to IT issues.
- You are looking for guidance and training from experienced technology experts.
We may not be a fit if:
- Your operation has fewer than 10 people and is not technology-dependent.
- You prefer to handle IT issues after you detect them
- You’re looking for someone to call in only when trouble arises.
- Your operations are primarily offline and not time sensitive.
- You are not open to constructive input regarding your business technology.
Let's get the conversation started.
Book your free consultation and let us know about your current challenges and goals.
We can suggest the support plan that best addresses your challenges and puts you on the road to success.
IT experts with nationwide reach
Since 2008, DTS has been providing IT solutions for small and medium-sized businesses across the lower 48 states from our base in the Bay Area.
From regulatory compliance, network design, hardware integration, and systems management, DTS does it all.
Wherever you are, contact us today to join our growing list of satisfied clients.
Your path to success:
1. Contact
Book a free discovery call to share your situation and clarify your options.
2. Assessment
Receive your personalized assessment and action plan.
3. Solution
Watch our experts optimize your IT systems and business security.
Frequently asked
questions
An MSP gives you the ability to partially or completely outsource your technology needs. We are specialists who provide IT tools, know-how, and support, so you can focus on your business.
MSPs proactively monitor their clients’ IT environments and implement extensive maintenance and management policies, keeping disruptions low and performance high. Break-fix providers typically respond only after issues that cause downtime are noticed by staff.
When assessing MSPs, ask: How long does it take you to respond? How quickly are issues typically resolved? Do you have a service level agreement? Do you guarantee I can cancel your services if you don’t perform?
We are headquartered in California’s Bay Area and provide IT services there as well as all US cities with a population of 75K or larger.
We review and assess all support requests within 60 seconds.
Yes, simply send in a support request to help@dtsit.com or call us at 707-536-9173. We provide comprehensive support both onsite and remote. Learn more here.
We assist our clients in meeting multiple regulatory compliance requirements such as HIPAA, PCI, SOX, and others. Learn more here.
Yes, we guarantee you’ll love our services. If you believe we haven’t delivered on what we promise in our contract, you have the option to cancel and receive a refund for your last month of service.
Our IT service plans start at just $600 per month for up to 10 users. Learn more here.
DTS was founded in the Bay Area in 2008 by John Newcomb to serve the IT needs of the healthcare industry. Since then, we’ve grown our team and expanded our abilities to secure, protect, and maintain a variety of businesses throughout the US. We now support healthcare, non-profits, manufacturing, the public sector, and a wide range of professional services like finance and law firms. Learn more here.
No, we are headquartered in the Bay Area and provide IT services there, but we service all cities in the US with a population of 75K or larger.
