Remote Talent Acquisition
We help your growing US business find and hire expert technical and support staff overseas.
Speak with an expert
Obligation-free: 800-777-8089
Is building your dream team taking too long and costing too much?
It’s no secret that small and midsized US firms are struggling to find talented staff. Across the country, there’s a lack of candidates for a wide range of specialist roles. And the cost of hiring locally can even make filling the position impossible.
We offer our clients a high-quality talent pipeline from overseas – experienced team players with specialized skills who are used to collaborating remotely and enjoy a lower cost of living than the US. You can find the people you need to scale your operations at a cost you can afford.
We'll help you hire offshore so you can save time and money.
Common roles include:
Administrative assistants
Executive assistants
Customer service representatives
Bookkeepers and accountants
Sales representatives
Business development representatives
Data and BI analysts
How hiring and onboarding works
Remote talent services that cater to your exact needs
Step 1: The Role
We meet with you to understand your organization, culture, and the specific role you need to fill. Based on this, we create a tailored job description that attracts talented candidates aligned with your requirements.
Step 2: The Shortlist
Our team conducts structured interviews applying our innovative 5-stage interview process developed over years of hiring overseas. Candidates are evaluated for English proficiency, behavioral and communication skills, internet speed, and references. Only qualified candidates make it through this rigorous vetting process for your consideration.
Step 3: Onboarding
Once you choose your ideal candidate, we ensure a seamless remote onboarding experience using our proven methodology and SOPs. We manage the setup of all compliance, payroll, and administrative tasks, so you integrate your new team member as seamlessly as possible.
How the responsibilities are shared
What DTS handles
- Role definition and job description
- Candidate sourcing
- Screening and initial interviews
- Shortlist preparation
- Candidate coordination
- Onboarding guidance
- Payroll/vendor partner coordination
- Background checks
What you control
- Shortlist reviews
- Final hiring selection
- Day-to-day management
- Role expectations and KPIs
- Internal training
- Performance reviews and incentives
- Company-specific systems/access
The client’s voice
“Our new patient coordinator is incredible.”
DTS helped me hire our patient coordinator remotely. They guided me through the whole process, from deciding which country to recruit from to what payroll solution works best with that country. I was surprised by how thorough they were with the organization of the applicants. DTS set up the recruitment ad, reviewed hundreds of candidates, and provided me with a video shortlist, from which I held interviews.
Ultimately, I hired someone and she has been incredible! DTS got her set up with the technology she needs to do her job, maintain compliance, and deal with cybersecurity. The whole process was so convenient and led to a great result. I recommend this service to any employer looking to hire a remote worker.
Michael Rice, DDS
SantaRosaDental.Com
Being able to hire offshore technical support staff just became a whole lot easier:
1. Contact
Book a free consultation to share your team-building needs and clarify your remote-hire options.
2. Assessment
Receive your personalized shortlist of vetted candidates to review.
3. Solution
Bring your new high-productivity/low-cost team member on board.
Why isn’t hiring offshore more common?
Finding skilled employees abroad can be complex and time consuming. Common questions are:
Where to look? How to recruit? How to verify qualifications? How to interview? How to handle payments and onboarding?
Small and midsized organizations can waste valuable time on unsuitable hires, leading to frustration and failure.
That’s where we can help.
At DTS, we have perfected the approach to international hiring with our own workforce—half of whom are now fulltime remote overseas employees. Every day, they’re collaborating and adding value to our teams. We couldn’t do it without them, and we can do the same for you!
We’ll connect you with outstanding talent for your needs at competitive rates, whether you require IT specialists, customer support, executive assistants, bookkeepers,, creatives, or any role that can be performed online.
Plus, we’ll guide you through onboarding confidently, making global hiring straightforward and effective.
Partnering with DTS for your remote team building means gaining a trusted ally committed to your success.
How DTS helps small businesses succeed
In addition to augmenting your team with talented overseas experts, you can rely on us for a wide range of technical and regulatory support services that deliver stability, performance, and ROI.
Show me more
Rely on us to help you maintain compliance with complex regulatory regimes like HIPAA, PCI, SOX, and others.
Show me moreThe client’s voice
“They keep us up to date, compliant, and secure.”
Technology is involved in every aspect of what we do, and DTS helps our practice operate at full capacity. They are experienced, knowledgeable, responsive, and keep us up to date, compliant, and secure.
Andrea Jordan, DDS
Santa Rosa, CA
Remote talent experts with nationwide reach
Since 2008, DTS has been providing technology and business development support for small and medium-sized organizations across the lower 48 states from our base in the Bay Area.
Wherever you are and whatever your goals, contact us today to join our growing list of satisfied clients.
Leverage the best in the business
Frequently asked
questions
Why hire offshore technical support staff?
It’s simple: It means building your dream team without compromising on quality or headcount.
You can find the people you need, with the capabilities you need, even if your local labor market suffers from inadequate human resource options.
And you can hire experienced experts for less money and with fewer regulatory obligations than local US workers (if they can even be found).
Is offshore hiring ethical?
Can our offshore team members work in our US time zone?
What roles and tasks can we hire for?
You can hire offshore for basically any remote task, though we suggest initially filling support roles that free up your local team for more strategic, high-impact work.
We can guide you on a wide range of positions, including customer service, executive assistance, sales, accounting, email marketing, lead generation, content writing, operations, social media marketing, and many others! And remember, each candidate will be carefully matched to your specific requirements and will be prepared to contribute to your operations immediately.
How do we pay their salary?
What about taxes, labor laws, and work visas?
US tax and labor laws don’t apply to offshore contract employees. And because they’re based overseas, visas, work permits, or sponsorships are also not required.
Do we have to hire full-time?
Our remote talent acquisition services focus on full-time positions, and we recommend hiring full time whenever possible. Candidates abroad value stability and long-term commitments, and the most qualified professionals typically seek full-time roles.
Additionally, investing your time in training and onboarding is significant, so having a full-time employee helps you avoid repeatedly going through this process with new hires. This ensures better continuity and maximizes the return on your offshore hiring efforts.
What challenges will we face hiring offshore staff?
Common problems you might face when hiring and managing remote workers include:
- Technology dependence: Collaboration depends heavily on reliable internet and digital platforms which may sometimes fail.
- Data security: Remote work can increase risks of data breaches, unsecured networks, and compliance with privacy regulations.
- Onboarding: Integrating new hires into the company culture and processes remotely can be less effective and slower.
- Cultural misunderstandings: Diverse teams may face challenges related to different work styles, communication norms, and expectations.
The good news is that at DTS, we’ve experienced many of these challenges and developed solutions and strategies to overcome all of them. This is part of the value we are offering in our Remote Talent Acquisition service. With the right strategies and tools in your organization, these challenges can be effectively managed to build your own successful remote team.
Hire offshore technical and support staff for your small or mid-sized business
The DTS Remote Talent Acquisition team is waiting.
Obligation-free: 800-777-8089
