San Jose IT Support
DTS provides productivity and peace of mind for the Capital of Silicon Valley
Speak with an expert
Obligation-free: 800-777-8089
IT services San Jose — solving business problems with technology since 2008
DTS provides customized technology solutions for your small or mid-sized business or nonprofit. Whether you are in the private or public sector, if you are based in San Jose and require 100% uptime and an end to IT hassles, you’ve come to the right place.
With customer satisfaction scores at 98%+, you can rely on us for on-site or remote IT support that frees you to focus on your operations.
Solutions that secure, protect, and maintain your San Jose business
IT Services
IT Projects
ComplianceIT Services
Cybersecurity Consultant Services
Cybersecurity Consultant Services
Remote IT +
On-Site Support Services
Remote IT + On-Site Support Services
Co-Managed IT
Co-Managed IT
Cloud Managed Services
Cloud Managed Services
Business Continuity/
Disaster Recovery
Business Continuity/ Disaster Recovery
IT Projects
Office IT & Network Relocation
Office IT & Network Relocation
Cloud/Network Migrations + Consulting
Cloud/Network Migrations + Consulting
IT Project Management
IT Project Management
Compliance
HIPAA Compliance Consulting
HIPAA Compliance Consulting
IT Strategy Consulting
IT Strategy Consulting
IT Compliance Consulting
IT Compliance Consulting
Leverage our three decades of experience delivering IT business solutions in the following industries
IT consulting San Jose businesses need
As the Capital of Silicon Valley, San Jose has the unique role of being the largest community in the world’s technology epicenter. Private and public sector clients expect technology to play a major role in their processes — efficiently and stress-free.
Our solutions reflect this need. From regulatory compliance to network design, hardware integration, and systems management, DTS does it all.
The client’s voice
“DTS is always working behind the scenes.”
This is a very tech-centric area — most of our customers expect everything to be digital with all their services. So we need everything streamlined, synced together, paperless.
DTS built us a nice network several years ago. I get notified if they’ve fixed something, or I see it in their monthly reports. But I’m not aware of it — things just run smoothly. If some issue pops up, it’s handled before anyone notices it.
Samuel Thacher
Team Dentist, San Francisco Giants
Owner, Modern Dentistry
San Francisco
One package that covers ALL your technology needs
ProActive Care™ is the comprehensive IT support solution for your small or mid-sized organization. It includes everything you need to squeeze the maximum value and performance from your technology.
- Unlimited remote & on-site support
- Live help desk 7 days per week
- Backup & disaster recovery
- Vendor management
- Direct-cost procurement
- Application development
- Systems & network design
- Regulatory compliance
- Secure email
- Business VoIP systems
- Video surveillance systems
Managed IT services San Jose SMBs and nonprofits rely on
Silicon Valley businesses and nonprofits work with us when they need a responsive IT partner who delivers productivity and peace of mind.
DTS engineers, implements, and maintains enterprise-level IT services at a flat monthly rate that your San Jose SMB can afford.
What you can expect from our reliable San Jose IT support
- No need to worry about IT anymore — that’s our job
- A partner who manages your technology with ownership and measures success by your outcomes.
- More time to spend on taking care of your customers and growing your business.
- No hidden costs, no upselling, no wasted expenditures; all decisions are made with your best interests in mind.
How our San Jose IT support solves Silicon Valley’s unique technology challenges
Staff retention and competition for talent
With numerous tech companies and startups in the area, businesses in San Jose often face intense competition for skilled tech professionals. Recruiting and retaining top talent can be a significant challenge, especially if your technology doesn’t meet modern standards. Having a fast, secure network with flexible digital tools will draw the best people to your organization.
See our Cloud Managed Services for more information.
Pressure to adopt advanced tech
Being in the heart of Silicon Valley, businesses in San Jose need to keep pace with rapid technological advancements to remain competitive. So you may struggle with emerging tech like AI, blockchain, or Internet of Things (IoT), and understanding how to integrate them into your operations while ensuring ROI can be a complex process. Because our mission is to free you to focus on your business rather than your IT, you can access established services that either handle the implementation process for you and/or train your internal IT people in whatever new tech you need.
See our IT Strategy Consulting page to learn more.
Infrastructure and connectivity issues
Despite being the world’s tech hub, San Jose still faces notorious technology challenges, such as unreliable internet, network congestion, and lack of other IT infrastructure to support growing businesses. We can help you sort out your ISP (internet service provider) situation in San Jose and clarify the plans and pricing so you can find the one that best meets your specific needs and budget.
Finding the best telephone solution
All businesses today should be relying on the cloud and Voice over Internet Protocol (VoIP) phone systems for their telephone services. Today’s versatile VoIP systems offer features that a traditional private branch exchange (PBX) and key system can’t match.
In San Jose and throughout the Bay Area, DTS partners with Allworx, a fully integrated communication platform for small to medium-sized businesses. Allworx VoIP phone systems deliver amazingly clear sound, integration with iPhone and Android, and unlimited calling in the US and Canada.
Contact us with all your questions about VoIP systems — we will help find the best one for your operation. You can have a custom-designed phone system that meets your specific needs and budget. We will also manage and maintain it for you after it’s installed. DTS and Allworx are a winning combination for an effective, easy-to-use, and versatile communication solution!
Office relocations: Opening or moving offices in San Jose or the greater Bay Area?
DTS can help you with opening, moving, and expanding your premises. These transitions can be stressful and impact uptime, but they also present opportunities to upgrade infrastructure and future-proof your organization’s technology.
Without adequate preparation, moving IT networks and systems can result in significant downtime. Through proper planning and by leveraging detailed processes we’ve developed through years of experience, we’ll ensure your IT infrastructure moves are smooth with minimal downtime.
DTS offers:
- Strategic IT relocation planning
- Network infrastructure transitionnt vendors
- Server and hardware migration
- Internet and connectivity setup
- Testing and quality assurance
- Vendor coordination
- Post-move support and optimization
We’ve partnered with some great local businesses in San Jose who can facilitate quick and safe office relocations and cabling/infrastructure installation.
Visit our Office IT & Network Relocation service page for more details
Vendor and supply chain management
Many businesses in San Jose rely on a network of vendors and partners for technology products and services. Managing these relationships, ensuring supply chain resilience, and mitigating risks associated with dependencies on external providers can create a significant burden.
At DTS, we manage your vendors for you, communicating with them on your behalf and using our knowledge of your IT to negotiate the best services at the best pricing. We serve as your single point of contact, so your staff stays productive without needing to contact vendors to troubleshoot technical issues or make account adjustments. Each vendor issue and resolution is documented for your regulatory compliance.
Vendor management in San Jose is part of our ProActive Care™ services and includes your:
- Software vendors
- Hardware and equipment vendors
- Broadband internet and connectivity vendors
- Network, web, and security vendors
- Backup and disaster recovery vendors
Finding San Jose IT support just became easier:
1. Contact
Book a free discovery call to share your situation and clarify your options.
2. Assessment
Receive your personalized assessment and action plan.
3. Solution
Watch our experts optimize your IT and business security.
DTS San Jose IT support and our partners create a powerful platform to secure, protect, and maintain your business.
Frequently asked
questions
An MSP gives you the ability to partially or completely outsource your technology needs. We are specialists who provide IT tools, know-how, and support, so you can focus on your business.
MSPs proactively monitor their clients’ IT environments and implement extensive maintenance and management policies, keeping disruptions low and performance high. Break-fix providers typically respond only after issues that cause downtime are noticed by staff.
When assessing MSPs, ask: How long does it take you to respond? How quickly are issues typically resolved? Do you have a service level agreement? Do you guarantee I can cancel your services if you don’t perform?
We are headquartered in California’s Bay Area and provide IT services there as well as all US cities with a population of 75K or larger.
We review and assess all support requests within 60 seconds.
Yes, simply send in a support request to [email protected] or call us at 707-536-9173. We provide comprehensive support both onsite and remote. Learn more here.
We assist our clients in meeting multiple regulatory compliance requirements such as HIPAA, PCI, SOX, and others. Learn more here.
Yes, we guarantee you’ll love our services. If you believe we haven’t delivered on what we promise in our contract, you have the option to cancel and receive a refund for your last month of service.
Our IT service plans start at just $600 per month for up to 10 users. Learn more here.
DTS was founded in the Bay Area in 2008 by John Newcomb to serve the IT needs of the healthcare industry. Since then, we’ve grown our team and expanded our abilities to secure, protect, and maintain a variety of businesses throughout the US. We now support healthcare, non-profits, manufacturing, the public sector, and a wide range of professional services like finance and law firms. Learn more here.
No, we are headquartered in the Bay Area and provide IT services there, but we service all cities in the US with a population of 75K or larger.
